The world of software is undergoing a monumental shift. For years, we've understood two distinct categories: Software-as-a-Service (SaaS), which provides tools, and professional services, which provide human expertise. One is infinitely scalable but often rigid; the other is highly intelligent but expensive and hard to scale. What if you could combine the intelligence of a service with the scalability and accessibility of software?
This is the dawn of Services-as-Software, a new paradigm powered by autonomous AI agents. Instead of just providing a tool, this model delivers a finished outcome, executed by an AI that you can hire and manage through a simple API. It’s not just automation; it’s delegation.
Today's business processes are a mix of powerful software tools and the manual work required to operate them. Knowledge workers spend countless hours on tasks that require cognitive effort but are fundamentally repetitive:
These workflows are slow, prone to human error, and expensive to scale. Hiring more people is a linear solution to an exponential problem. Traditional automation software helps but often fails when tasks require reasoning, context, or interaction with multiple, unstructured sources.
This is where the concept of a Digital Worker changes the game. Imagine hiring a specialist who is available 24/7, works at machine speed, and integrates directly into your applications.
Meet Lexi, an autonomous AI worker from .do.
Lexi isn't a chatbot or a simple automation script. It is an AI Agent designed to execute complex, multi-step business workflows from start to finish. You don't give it rigid instructions; you give it a goal, and Lexi uses its reasoning capabilities to figure out the best way to achieve it. This is the power of an agentic workflow.
The true innovation of the Services-as-Software model is its simplicity. You don't need to build, train, or manage complex AI models. You simply "hire" Lexi through an API and assign a task.
Consider a common business need: analyzing user feedback. The traditional process involves exporting data, cleaning it in a spreadsheet, running pivot tables or scripts, and manually writing a summary.
With Lexi, the entire service is delivered via an API call:
import { Do } from '@do-inc/sdk';
// Initialize the platform client
const secret = new Do(process.env.DO_API_KEY);
// Hire Lexi, the autonomous digital worker
const lexi = secret.agent('lexi');
// Assign a task to Lexi with a specific goal
const result = await lexi.run({
task: "Analyze the attached user feedback logs, categorize them by sentiment, and generate a summary report.",
attachments: ["user-feedback-Q3.csv"]
});
// Get the structured output from Lexi
console.log(result.reportUrl);
In this example, a complex service—data analysis and report generation—is requested and delivered as a software endpoint. Lexi handles the entire process autonomously, returning a structured result. This is the essence of business automation in the age of AI.
Lexi is designed to handle a wide range of knowledge-based tasks that form the backbone of modern business operations. Its capabilities include:
A crucial feature is Lexi's ability to integrate with your existing infrastructure. It can be securely configured to access your cloud applications, databases, and internal APIs, allowing it to work with your tools and your data, just like a human employee.
Q: What is Lexi?
A: Lexi is an advanced autonomous AI agent available on the .do platform. It's designed to understand and execute complex business tasks, functioning as a digital worker that you can hire and manage via an API.
Q: How do I integrate Lexi into my applications?
A: You can easily integrate Lexi using the .do platform's simple APIs and SDKs. Hire Lexi, assign a task, and receive the results as a structured JSON object or other specified output, just like any other software service.
Q: Is Lexi secure with my company's data?
A: Yes. Security is a core principle of the .do platform. All data processed by Lexi is handled within a secure, isolated environment, ensuring your sensitive information remains confidential and protected.
Q: Can Lexi work with my existing tools and data sources?
A: Absolutely. Lexi is designed for integration. It can be configured to securely access your cloud applications, databases, and internal APIs to perform tasks using your existing toolset.
The line between a service and a piece of software is officially blurred. Autonomous AI workers like Lexi represent the next evolution of business automation, enabling companies to build more dynamic, intelligent, and scalable operations. By treating complex processes as on-demand services available via an API, you can delegate work to digital agents and free up your human team to focus on what they do best: strategy, creativity, and innovation.
Ready to hire your first digital worker? Visit lexi.do to learn more and explore the future of work.